We Protect Your Personal Data!

General information about the Personal Data Law

Personal Data Protection Law No. 6698 (hereinafter referred to as KVKK) was accepted on March 24, 2016 and published in the Official Gazette No. 29677 dated April 7, 2016. Some parts of KVKK entered into force on the date of publication, while others entered into force on October 7, 2016.

Information as data controller

In accordance with the KVKK numbered 6698 and as the Data Controller, your personal data will be recorded, stored, updated, disclosed / transferred to third parties where permitted by the legislation, classified and processed in the ways listed in the KVKK within the framework explained on this page.

How your personal data may be processed

In accordance with the KVKK numbered 6698, your personal data that you share with our Company may be processed by us, in whole or in part, automatically or non-automatically provided that it is part of any data recording system, by obtaining, recording, storing, changing, rearranging, in short, by any kind of transaction performed on the data. Any transaction performed on the data within the scope of the KVKK is considered as "processing of personal data".

Purposes and legal reasons for processing your personal data

Personal data you share,

  • Müşterilerimize verdiğimiz hizmetlerin gereklerini, sözleşmenin ve teknolojinin gereklerine uygun şekilde yapabilmek, sunulan ürün ve hizmetlerimizi geliştirebilmek için;
  • Within the scope of the Law on Regulation of Electronic Commerce numbered 6563, the Law on Protection of Consumers numbered 6502 and the Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce published in the Official Gazette dated 26.08.2015 and numbered 29457, which was prepared based on these regulations, the Distance Contracts Regulation published in the Official Gazette dated 27.11.2014 and numbered 29188 and other relevant legislation, to record the identity, address and other necessary information to determine the information of the transaction owner;
  • To organize all records and documents that will form the basis of payment systems, electronic contracts or paper transactions that are mandatory in the field of Banking and Electronic Payments; to comply with the information storage, reporting and notification obligations stipulated by legislation and other authorities;
  • To provide information to prosecutors, courts and relevant public officials on matters related to public security and legal disputes, upon request and as required by law;

It will be processed in accordance with the KVKK numbered 6698 and relevant secondary regulations.

Information about third parties or organizations to whom your personal data may be transferred: The persons/organizations to whom your personal data that you have shared with our Company may be transferred for the purposes specified above are; primarily the software company that provides our Company's internet & e-commerce infrastructure, persons and organizations related to the services provided such as suppliers, cargo companies, program partner organizations that we cooperate with to carry out our activities and/or receive services as Data Processors, domestic/international organizations and other 3rd parties.

How your personal data is collected

Your personal data,

  • Our company collects information such as name, surname, Turkish identity number, address, telephone, business or private e-mail address through the forms on our website and mobile applications, preferences on the pages where users log in using their username and password (if any), IP records of the transactions performed, cookie data collected by the browser, and data including browsing time and details, in the form of location data;
  • Verbally, in writing or electronically through our sales and marketing department employees, branches, suppliers, other sales channels, paper forms, business cards, digital marketing, internet support (webchat) and call center channels;
  • Received from persons who share their personal data with our company for purposes such as establishing a commercial relationship, applying for a job, making an offer, via business cards, resumes (CVs), making an offer, and other means, in a physical or virtual environment, face to face or at a distance, verbally, in writing, or electronically;
  • In addition, data obtained indirectly from different channels, from (micro) websites and social media used for similar purposes, such as websites, blogs, competitions, surveys, games, campaigns, e-bulletin reading or clicking movements, data provided by public databases, profiles and data open to sharing on social media platforms;

can be processed and collected.

Your personal data obtained before the KVKK came into force

Your personal data obtained lawfully before the effective date of the KVKK, April 7, 2016, through membership, electronic message permission, product/service purchase and other means, are also processed and stored in accordance with the terms and conditions set out in this document.

Transfer of your personal data abroad

Your personal data collected through any of the methods listed above, to be processed in Türkiye or to be processed and stored outside Turkey, may also be transferred to service intermediaries located abroad (in countries accredited by the Personal Data Board and with sufficient protection in terms of the protection of personal data), provided that it remains within the scope of the KVKK and in accordance with the contractual purposes.

Storage and protection of personal data

Your personal data will be kept confidentially in the database and systems of our company in accordance with Article 12 of the KVKK; it will not be shared with third parties in any way except for legal obligations and the regulations specified in this document. Our company is obliged to prevent the unlawful processing of personal data in the systems and databases where your personal data is stored, to prevent unauthorized access, to take software measures such as access management and physical security measures in accordance with Article 12 of the KVKK. In the event that it is learned that personal data has been obtained by others through illegal means, the situation will be reported immediately, in accordance with the legal regulation and in writing to the Personal Data Protection Board.

Keeping personal data up to date and accurate

In accordance with Article 4 of the KVKK, our company is obliged to keep your personal data accurate and up-to-date. In this context, in order for our company to fulfill its obligations arising from the current legislation, our Customers must share their accurate and up-to-date data or update it via the website / mobile application.

Rights of personal data owners pursuant to KVKK No. 6698

Article 11 of the KVKK No. 6698 entered into force on October 7, 2016, and in accordance with the relevant article, the rights of the Personal Data Owner after this date are as follows:

Personal Data Owner can apply to our Company (data controller) and request the following information regarding himself/herself:

  1. Learning whether personal data is being processed,
  2. To request information regarding the processing of personal data,
  3. Kişisel verilerin işlenme amacını ve bunların amacına uygun kullanılıp kullanılmadığını öğrenme,
  4. To know the third parties to whom personal data is transferred, either domestically or abroad,
  5. To request correction of personal data if it is processed incompletely or incorrectly,
  6. KVKK’ nun 7. maddesinde öngörülen şartlar çerçevesinde kişisel verilerin silinmesini veya yok edilmesini isteme,
  7. To request that, in case of correction, deletion or destruction of personal data, these operations be notified to third parties to whom personal data has been transferred,
  8. İşlenen verilerin münhasıran otomatik sistemler vasıtasıyla analiz edilmesi suretiyle kişinin kendisi aleyhine bir sonucun ortaya çıkmasına itiraz etme,
  9. Kişisel verilerin kanuna aykırı olarak işlenmesi sebebiyle zarara uğraması hâlinde zararın giderilmesini talep etme,

has the rights.

Personal data owners may direct their questions, opinions or requests to any of the following communication channels:

Email: info@cosmos.web.tr

Telephone: +90 537 680 4165


Pursuant to Article 13, paragraph 1 of the PDP Law, you may submit your request to our company regarding the exercise of your rights specified above, in writing or through other methods determined by the Personal Data Protection Board. Since the Personal Data Protection Board has not determined any method at this stage, you must submit your application to our company in writing, in accordance with the PDP Law. In this context, the channels and methods through which you will submit your application in writing for your applications to our company within the scope of Article 11 of the PDP Law are explained below.